Terms & Privacy

FLP Family Law respects the privacy of people who visit our website, contact us or use our legal services. This policy explains how we collect, use, disclose and protect personal information. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where applicable.

What is personal information?

Personal information is information or an opinion about an identified person, or a person who can reasonably be identified. It may include your name and contact details, as well as information about your family, finances and legal matter.

How we collect personal information

We usually collect information directly from you when you contact us, complete an intake questionnaire or engage our services. We may also receive information from a person you authorise, a referral source or another party involved in your matter, where lawful and appropriate.

How we use and disclose personal information

We use personal information to respond to enquiries, assess whether we can assist you, provide legal services, manage our relationship with you and meet our professional and legal obligations.

We may share information when needed for these purposes with people assisting on your matter, such as barristers, experts or other professional advisers, and with courts or other bodies where required or authorised. We may also use external providers, including providers of information technology, document storage and practice-management services. We take reasonable steps to ensure providers handle information appropriately and confidentially.

We otherwise use or disclose personal information for another purpose only where you consent or the law permits or requires it.

Email communications

If you ask to receive updates or agree to receive marketing communications from us, we may email you information about FLP Family Law. You can opt out at any time by using an unsubscribe option in the message or contacting us at info@flplegal.com.au. We will continue to send communications needed to manage an enquiry or legal matter.

Accessing and correcting your information

You may ask to access the personal information we hold about you or request a correction. Please contact us using the details below. We may need to verify your identity before responding. If we cannot provide access or make a requested correction, we will explain why, subject to any legal restrictions.

Keeping information secure

We take reasonable technical, physical and organisational steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure. We retain information for as long as needed for our services or required by law and our professional obligations.

Privacy concerns

If you have a concern about how we have handled your personal information, please contact us. We will consider your concern and respond within a reasonable time. If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner.

Changes to this policy

We may update this policy when our practices or legal obligations change. The current version will be available on our website.

Contact us

FLP Family Law
Shop 4 / 36 Vernon Terrace
Teneriffe QLD 4005

Phone: (07) 3015 2070
Email: info@flplegal.com.au